Collection of Information
Information provided by you
Information we collect automatically
Information we collect from other sources
We may also obtain information from other sources and combine that with information we collect through the Service. For example, we may collect information about you from other users, identity verification services, credit bureaus, mailing list providers and publicly available sources. If you log into your account through sign-in services, like Facebook Connect or Google Authenticator, you provide Tutoroot with permission to access certain information about you such as your Facebook User ID, user profile, friends list, user graph and profile picture. User generated content posted through certain social networking preferences (e.g. pages you “Like” or “Follow”) may be viewed by the general public. Accordingly, Tutoroot cannot ensure the privacy of any PII included in such User generated content.
When you use the Service, a location feature exists whereby it will automatically collect your geolocation information. In such event, the Service will use and share such location to enable users to determine which users in their network are nearby. Tutoroot may also use location information to provide information and advertising to users. If you want to stop the automatic collection of your location information, you may do so by using the Privacy settings on your browser.
Data transmission, storage and security
Tutoroot uses industry best practices to keep any information collected and/or transmitted to the Tutoroot network or Third-Party Apps secure. This includes the use of HTTPS with TLS (Transport Layer Security), which encrypts all transmitted data.
We use 64-bit SSL encryption when collecting and transmitting your information through the Site and the Tutoroot network (collectively, the “System.”). Once information has been collected, we encrypt sensitive data (i.e., PII) in our database for added security. Tutoroot also uses firewalls and hardware monitoring across our System to protect against unauthorized access. Unfortunately, even with these measures, Tutoroot cannot guarantee the security of PII. By using the Service, you acknowledge and agree that Tutoroot makes no such guarantee, and that you use the Service at your own risk.
In addition, Tutoroot uses third-party vendors and hosting partners such as Amazon to provide the necessary hardware, software, networking, storage, and related technology required to run the Services. These vendors have been selected for their high standards of both physical and technological security, including ISO and SSAE16 certifications.
If you elect to pay for tutoring lessons with a credit card, we will collect your name, credit card number, expiration date, and address information associated with the account. All financial information, other than credit card numbers, is stored and encrypted in our System in full compliance with the Payment Card Industry Data Security Standard. We do not store credit card numbers. We collect bank information of tutors in order to make payments to them and the data in stored in an encrypted format in our database.
Use of Personally Identifiable Information
Tutoroot may use PII or other personal information you specifically give to us:
- to provide services to you through the System
- to process transactions and billing
- for identification and authentication purposes
- to communicate with you concerning the System, transactions, security, privacy and administrative issues relating to your use of the System
- to improve your response to and interaction with the System
- process and deliver contest and sweepstakes entries and rewards and verify eligibility
- to do something you have asked us to do, or tell you of services that we think may be of interest to you
- personalize and improve the Service and deliver and display targeted advertisements on our Service, content or features in the Service and on other sites or apps
- to provide third party tutor-matching services an opportunity to provide you with information about tutors
- for administration of and troubleshooting regarding the System.
Certain third parties who provide technical support for the operation of the System may need access to such information from time to time but are not permitted to disclose such information to others. Tutoroot shares a minimum amount of information between tutors and students in order to facilitate the arrangement of tutoring sessions. We reserve the right to release non-personally identifiable information collected in aggregate, however.
This Service is not intended for use by children under 13 years of age. Tutoroot does not knowingly collect personally identifiable information from children under the age of 13. If you are under the age of 13, please do not provide your contact information or any other personally identifiable information to Tutoroot. If you are the parent or legal guardian of someone under the age of 13 who may have provided us with information without your knowledge or consent, please contact us to have this information removed. All contact, including tutoring sessions, between a tutor and any minor should, of course, take place only in a supervised setting.
Legal requests and business transfers
Please remember to help keep the Site secure by never sharing your username or password. If you think your password may have been compromised, please change it immediately or contact Tutoroot for additional assistance.
Tutoroot may send you email communications periodically detailing new features or promotions on the Site. You may unsubscribe from these messages by using the link at the bottom of the email. We may also send you email messages about the status of your account or any notices as required by law. You may not opt-out of receiving these administrative emails so long as you continue to use this voluntary service. If you wish to terminate your account, please contact us at firstname.lastname@example.org.
Governing Law and Jurisdiction
These Policy shall be construed in accord with the applicable laws of India. You and we agree to submit any dispute arising under this Policy to the personal jurisdiction of a court located in Hyderabad for any actions for which the parties retain the right to seek injunctive or other equitable relief in a court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation or violation of a party's copyrights, trademarks, trade secrets, patents, other intellectual property rights, or any provision of this policy.
Tutoroot Technologies Pvt. Ltd.
NCC House, Madhapur,
Hyderabad – 500 081